Two Positive Reviews on Yelp. Way to Go Team!

"Drove out here on May 2nd to take a look at the Ford Escape. I looked on the Fairfield Ford website and they seemed to have the best deals on the 2012 Escape. Took the Escape out for a test drive and was impressed. Was thinking about trading in my 2005 Honda. While on the test drive the salesman, Adam asked me how much I wanted to get for my trade-in. I refused to tell him and he didn't ask any further questions. Once we got back to the delership I asked how much I could get on a trade-in. I and a sales manager took my car out for a test drive. Once we returned a few problems were noticed with my car. In the end, Fairfield Ford gave me the Fair http://KBB.com trade-in value of my car. The only reason I'm giving this a 4 star review instead of a 5, is the finance person. To me she seemed a little pushy. I realize they're trying to make money, but when I say no, I mean no. Don't ask me twice about the extended warranty and why I don't want it.  In conclusion, awesome, non-pushy salesman (Adam) but a somewhat pushy finance person."

 

"When you enter the showroom of Fairfield Ford Lincoln there is a sign hanging on the wall which reads "NO HASSLE ZONE" and it is not a slogan that they use but rather it is actual practice. They don't hassle you; there are no high pressure sales.

I dreaded going to buy a new car because I did not want to deal with the "used car salesmen" mentality but I was pleasantly surprised by the folks at the Fairfield Ford Lincoln dealership. My salesman, Evo, was very personable and he did not hound me or try to get me to buy until I was ready to buy.  The Sales Manager and the Finance Manager were also very helpful, courteous, and patient about my wanting to make a decision that I would want to live with for years to come.

I purchased a Ford F-150 with the Ecoboost Engine and a max tow package, among other things, and they went out of their way to find the vehicle I wanted; even if that vehicle was not currently in their inventory. They have an excellent Routine Maintenance Plan and they even offer free weekly car washes to people who purchase one of their vehicles. I am very pleased how my new car-buying experience went at Fairfield Ford Lincoln, and yes, I would buy a car from them in the future and I highly recommend the Fairfield Ford Lincoln dealership in Fairfield, California."

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